Welcome to the Thetford and Norcold Certified Dealer Assistance site for dealers and other trade partners. Our objective is to provide you with our most current tools that can be used to help satisfy our mutual customers - those who drive the RVs, boats and trucks, and use Thetford toilets and Norcold refrigerators.

Once registered, you will have access to current information covering:

• Installation Instructions
• Service Instructions
• Parts Identification and Repair Instructions
• Warranty Policy and Procedures Manual

IMPORTANT: This site is evolving and additional information continues to be added. Some files, depending on their size and your computer speed, may take several minutes to download.

Thetford Europe

Are you a European dealer/service center or business partner?
Please login to our European Thetford Extranet.

For Optimal Viewing

To view many documents on this site, you must have Adobe Acrobat Reader installed. Documentation is best viewed with version 4.0 or greater.